PROJECT MANAGEMENT FOR PAS AND EXECUTIVE SECRETARIES

DESCRIPTION

The role of the Executive Personal Assistant/Secretary, is growing exponentially. Modern day PAs are required to perform demanding roles on project within the organization. This course aims to give insights, tools and techniques for running effective projects. Participants will learn how to use gap analysis and risk analysis, and identify the needs of multiple stakeholders and the different people involved in delivering the project. In addition, participants will gain tools and methods that will assist them in completing the project on-time, on-budget and on-specification.

This pragmatic course will give PAs & Executive Secretaries, Office Manager, Senior Secretary or Project Assistant the knowledge required to work effectively within a project team and/or manage their own projects.

OBJECTIVES

At the end of This course, participants will have the following:

A clear understanding of the key transferrable skills of an EA, PA or Office Manager
Advice of how to redesign your CV to meet Project requirements from EA, PA and Office Manager profiles
An overview of the key skills (technical and soft skills) needed to move into Projects
Help you deal with the project dynamics and difficult relationships
Design and build a detailed project plan – from start to finish
Raise you profile and visibility within the organization so that you are recognized and rewarded for the valuable contribution
A good understanding of pressures and constraints that impact Project Management and how to cope with these aspects of the industry.
Understand the importance of planning control and the use of appropriate soft skills will be demonstrated throughout the course.
Understand the mix of technical skills, project specific knowledge and people skills training will leave participants far more confident and job ready in the future.
Present your results and ideas with confidence and success.

PREREQUISITES

There are no Prerequisites for this training course

TARGET AUDIENCE

Executive Personal Assistants
Executive Secretaries
Executive Assistants
Personal Assistants
Personal Secretaries
Office Managers
Administration Managers

PROGRAM OUTLINE

Understanding the Role of the PA/Executive Secretary

Speed Networking
Understanding the role of the PA
Customer relationship management
Sales and marketing
Presentation development and skills

Fundamentals of Project Management

What is a project?
Work Breakdown Structure
Planning tools, Project risks
Ways to compress a project’s schedule and budget
Controlling the project, including status meetings and issues management.
Controlling changes and closing out a project

Business Analysis

Business Strategy and Objectives
Business Situation Analysis
Business Needs Assessment
Analyzing and Documenting Requirements
Requirements Management and Communication
Business Analysis Best Practices

Implementing Project within Competing Priorities

Identifying and eliminating your major time stealers
Defining urgencies, priorities and deadlines more effectively
Deciding what gets delegated, to whom and why?
How to cope with multiple reporting lines
The key to successful prioritisation

Determining Clear Objectives to Meet Business Needs and Project Outcomes

The importance of understanding the key business needs and drivers
Defining your aims, goals, and objectives – and aligning them to the desired outcomes
Understanding the ‘desirables’ in addition to the ‘must haves’
Negotiating the deliverables (outputs)